black horizontal line i have had this tv for about 3 months now and a black line recently appeared across the middle of the screen from left to right. I immediately called amazon and was directed to call samsung because the amazon return window is only 30 days. The agent i spoke with from samsung was actually pretty helpful and set me up with a repair company near my home. The service tech called a couple of days later and set up an appointment with me. When he came out he diagnosed the problem but was told by samsung to try a cheaper fix first and when he finally got the part in he came out and replaced what samsung wanted him to with no avail. the black line still exists.
Steal of a Deal My family had been waiting for a couple of years for the prices to drop on the larger Plasma television and once it was within our price range we jumped on it. Amazon gave us FREE SHIPPING omg right? it took two weeks and then the delivery people scheduled an appointment to drop it off. The purchase was pain free and my family is 100% satisfied with this product. BE SURE TO buy a surge protector to protect your investment. This TV has network capabilities for things like netflix.
Samsung warrenty I bought this Television in June 2010. Has a spider crack on the inside of the glassno damage to outside of TV. Samsung refuses to honor 1 year warranty. They claim it is physicial damage even though there is no damage to outside of screen. Look online for reviews before buying a Samsung product. Buyers are posting online this same problem about TV and Samsung refuses to honor their warranties.I Have filed a complaint with the Better Business Bureau and I have posted on Samsungs web site.
Don't buy Samsung they don't stand by their products I have a 4mth. old samsung 50 plasma tv. I was watching tv when a heard a loud sound. The screen went black. When I went up to the tv I noticed a star crack in the inner screen. I googled the problem to see what caused this to happen. To my surprise this is a very common problem among samsung plasma tv's. I also found out that Samsung will not cover this even though it is a common problem and the tv is under 1 year old. Best Buy where we bought the tv with the extended warranty won't help either. Now we are out over $1000 including warranty. Thanks Samsung for backing your product. You surely show how you care about your customers. YOU DON'T BACK your products and you Do Not care about your customers.
Movie watching at home has never been better This is a tv that I traded for a Panasonic 42 in its class after doing much research. I wanted the best plasma tv out there without 3D feature and I believe I got it. At list if not I am certainly satisfied.
Right up there with the class leaders. Im a Home theater enthusiast and i love watching movies at home. So when I go to buy a new product I want the best I can afford. This is my first plasma HDTV. I was a little hesitant at first about buying a plasma display because of the negative issues of image burnin and colors washing out basiclly i thought they had a short life span. But those where old problems faced by earlier plasma displays which have long since been resolved. This HDTV far exceeded my expectations.
Astonishing TV This is a great TV. Like many others here I did a lot of research before making this investment. I am one of those oddballs who is either a superearly adopter or I wait as long as possible for things to shake out. I bought our first DVD player when they were still very expensive and people would come over just to see the picture. With the TV though I waited until just this past Christmas to move from the CRT to flatpanel.It was worth the wait. I now have this giant beautiful screen which is amazing for movies and games alike. I should say that it was almost a serious problem on the wife appeal front until she saw the picture. Full disclosure Santa Claus lost his mind and bought this WITHOUT EXECUTIVE APPROVAL. It arrived on Christmas eve with the help of two neighbors. So Mrs. Claus freaked out for about two weeks. But now she loves it. Oh yeah we had to blitzremodel our family room to suit the new TV. That helped.On the buzz question. I was worried about this. I am a hifi stereo fiend and had an electrician run a dedicated circuit just to keep the buzz out of my stereo. I hate unnecessary noise. When I get a hotel room that is the first thing I check. No HVAC noises or ice machine down the hall. So this TV does make noise but nothing you will hear if you are actually watching TV or a movie. Fear not.
Great picture Very pleased with this purchase. Picture is great excellent features. Love the size of the screen not too big but just right.
POS This was an awesome TV. That is until the warranty expired and the engineered obsolescence kicked in. I've had this TV for about a year and a half handled and installed it properly kept good care of it in a 65º room which this TV actually keeps heated in the winter another great <sarcasm> feature and now I'm getting vertical lines of bad pixels. I've also had power supply issues which I found out were quite common on these sets although I got lucky and it magically started working again make sure you keep it on a protected outlet with no high draw devices like a fan that was what caused it. I also found the buttons on the front impossible to use although you could hardly call them buttons more like areas of pressure influence if you're lucky and have good eyes. Anyway I would tell you to stay away from samsung products especially plasmas but honestly I don't think I've seen anything these days that is made well. Every major TV is made to last just past the warranty period and if you're lucky maybe a couple more years. Start planning for $800/year for your tv needs.
Excellent An amazing TV. We use it in a bedroom that has low light and the color reproduction is outstanding. The grays/black are near perfect and watching HD sports really shows this TV's capabilities.We do not use the other features network stream apps etc as we use an Apple TV2 to connect to the internet.As far as the primary purpose of a TV show/hear images it is the best TV we and our guests have seen.
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